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Please Note
Tickets and food are non-refundable within 2 hours of your showtime.
As long as your booking was made on our website, and it is within 2 hours from the showtime then you can request a refund through our Ticket Changes flow by answering "Yes" above.
All tickets are non-transferrable. If you wish to see a different movie or go to a different cinema from your original booking, please first request a refund through the Ticket Changes flow above, and then make the new booking as normal through our website.
Flexi was an optional add-on fee that gave customers the freedom to request a refund of their booking or swap their tickets for a different show. Flexi was discontinued in July 2024 and instead, all Omniplex tickets booked online are now refundable up to 2 hours before the showtime.
Get a ticket to every movie at Omniplex with a monthly 'MyOmniPass' subscription.
