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F.A.Q's

  • Where can I buy a Love Cinema Gift Card?

  • What denominations do the Love Cinema Gift Cards come in?

  • How long are Love Cinema Gift Cards valid for?

  • Can I check when my Love Cinema Gift Card will expire?

  • The Love Cinema Gift Card I have was purchased in Northern Ireland, can it be used at a cinema in the Republic?

  • The cost of my purchase is more that I have left on my Love Cinema Gift Card?

  • I have some balance left on Love Cinema Gift Card, can I get a refund?

  • My Love Cinema Gift Card has been lost/damaged/stolen/used without my permission, can I get a new one issued?

  • What time do Omniplex cinema doors open?

  • What is 'Audio Desc'?

  • Can I change or cancel my booking?

  • What is a student price?

  • What is a Child and/or Teen price?

  • What forms of ID are acceptable?

  • What credit/debit cards are accepted?

  • I've lost something in the cinema?

  • When do your film listings update?

  • I've encountered a problem booking online?

  • What is allocated seating and why do I have to choose my seat?

  • How do I collect my tickets?

  • What are your policies on external food items being brought into the cinema?

  • What age do I need to be to see a film at Omniplex?

  • Is smoking or are E-cigarettes permitted on your premises?

  • What is HFR?

  • What is your policy on mobile phones inside the auditorium?

  • At what age is someone entitled to the senior citizen reduction?

  • Can I take a baby into the cinema? Do I have to pay for them?

  • How much time do the adverts and trailers take up?

  • Are guide or hearing dog permitted in screenings?

  • What/When are Autism Friendly Screenings?

  • Do you take and listen to Feedback?

  • The MyOmniplex 10% discount

  • How can I contact my local Omniplex cinema?

  • Video recording device/Google Glass?

  • Do you provide complementary access for carers?

  • Can I book over the phone?

  • What does 15A mean?

  • How much are tickets?

  • What's on in the Kids Club?

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Home
Movies
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My Omniplex
Explore
OmniplexMAXX
Kids Club
Kids Party Package
Gift Cards
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Mobile App
Company
Contact
FAQs
Careers
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Privacy Policy

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