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15 years and over


Under 15 years

Adult & Child

1 Adult & 1 Child

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Manage My Subscription

How Can I Cancel?

When your initial 3 month contract has ended, you will be placed into a rolling 30 day contract. After the initial period of 3 months, you can click the 'Manage My Subscription' button at any time and choose the 'Cancel My Subscription' button. This will stop any future payments on your account.

Why Can't I click the 'Update My Subscription' button?

This button will only become clickable once your initial 3 month subscription has ended.

What is MyOmniPass Gold?

MyOmniPass Gold is exclusively available for MyOmniPass members who have had their account for over 3 months. All members are updated automatically to enjoy new benefits including unlimited pre-booking of movies both online and in-cinema (as long as they don't overlap, and you only see a movie once).

How can I get access to MyOmniPass Gold?

You will be automatically upgraded to MyOmniPass Gold after your 3 month initial subscription has passed.

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Your most popular questions answered

Below is the answers to our customer's most popular questions. If ou can't find what you're looking for contact us to let know and we will do our best to help.

  • What is 'Audio Desc'?

  • Do you provide complementary access for carers?

  • What are Sensory Friendly Screenings?

Booking Queries
  • Can I change or cancel my booking?

  • I've encountered a problem booking online?

  • How do I collect my tickets?

  • How much are tickets?

  • What's on in the Kids Club?

  • Where can I find my E-tickets?

  • The movie I want to see isn't showing?

  • What is a Flexi Ticket?

  • Can I make a party booking?

  • What forms of ID are acceptable?

  • What time do Omniplex cinema doors open?

  • What credit/debit cards are accepted?

  • I've lost something in the cinema.

  • When do your showtimes update?

  • What is allocated seating and why do I have to choose my seat?

  • What are your policies on external food items being brought into the cinema?

  • What age do I need to be to see a movie at Omniplex?

  • Is smoking or are E-cigarettes permitted on your premises?

  • What is HFR?

  • What is your policy on mobile phones inside the auditorium?

  • Can I take a baby into the cinema? Do I have to pay for them?

  • How much time do the adverts and trailers take up?

  • Are guide or hearing dog permitted in screenings?

  • Do you take and listen to Feedback?

  • How can I contact my local Omniplex cinema?

  • Video recording device/Google Glass?

  • Can I book over the phone?

  • What does 15A mean?

Gift Cards
  • What denominations do the Gift Cards come in?

  • Where can I buy an Omniplex Gift Card?

  • How long are Omniplex Gift Cards valid for?

  • Can I check when my Omniplex Gift Card will expire?

  • The Omniplex Gift Card I have was purchased in Northern Ireland, can it be used at a cinema in the Republic?

  • The cost of my purchase is more than I have left on my Omniplex Gift Card.

  • I have some balance left on my Omniplex Gift Card, can I get a refund?

  • My Omniplex Gift Card has been lost/damaged/stolen/used without my permission, can I get a new one issued?

  • Covid-19 related Gift Card and Voucher Extensions.

  • Can I book a MyOmniPass ticket & a standard ticket at the same time?

  • What is MyOmniPass?

  • Can I see the same movie more than once with MyOmniPass?

  • Is there a minimum subscription period for MyOmniPass?

  • What's the benefit of having MyOmniPass?

  • Can I sign up for MyOmniPass in-cinema?

  • Do I have to be over 18 to sign up to MyOmniPass?

  • Do I have to pay extra for MAXX & Recline Screenings with MyOmniPass?

  • Do I need to bring proof of identity to the cinema?

  • Do I need to collect or print MyOmniPass tickets?

  • How can I cancel my account?

  • How does MyOmniPass Work?

  • Do I have to pay extra for MAXX & Recline Screenings with MyOmniPass?

  • How long do I have to wait after I sign up to MyOmniPass?

  • How many tickets can I book at once with MyOmniPass?

  • How many tickets can I book per month with MyOmniPass?

  • I broke/lost my phone, how can I use MyOmniPass without the e-card?

  • I have a MyOmni account, where can I upgrade to MyOmniPass?

  • What movies can I book in advance with MyOmniPass?

  • What shows do not have MyOmniPass tickets available?

  • How can I change my personal details?

Need Help?

Get in touch with your local cinema now:

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Join My Omni for faster booking discounts* or a monthly subscription*. *Paid MyOmni Service

Continue as Guest

Are you sure you want to cancel your MyOmniPass subscription?

Don't forget you will lose all of your MyOmniPass Gold Member Benefits!

By clicking 'cancel my subscription' your account will be downgraded to a free 'MyOmni' level account on the date of your next expected payment.

Are you sure you want to cancel your booking?

All tickets and seats in this booking will be released for general sale.

Refunds (where applicable) will be made to the card on the original payment within 10 days.

Staying Safe At Omniplex

We ask that all customers sit in their assigned seat and do not attend the cinema if you feel unwell.

You can read more about our safety measures here.