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How Can I Cancel?

When your initial 3 month contract has ended, you will be placed into a rolling 30 day contract. After the initial period of 3 months, you can click the 'Manage My Subscription' button at any time and choose the 'Cancel My Subscription' button. This will stop any future payments on your account.


Why Can't I click the 'Update My Subscription' button?

This button will only become clickable once your initial 3 month subscription has ended.


What is MyOmniPass Gold?

MyOmniPass Gold is exclusively available for MyOmniPass members who have had their account for over 3 months. All members are updated automatically to enjoy new benefits including unlimited pre-booking of movies both online and in-cinema (as long as they don't overlap, and you only see a movie once).


How can I get access to MyOmniPass Gold?

You will be automatically upgraded to MyOmniPass Gold after your 3 month initial subscription has passed.

Booking Error

Unable to find details for performance : 39658


There's a possible problem with your Booking please do not re-book just yet .......
Please wait 30 minutes and if you have not received a confirmation email then please contact the Cinema.


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Are you sure you want to cancel your MyOmniPass subscription?

Don't forget you will lose all of your MyOmniPass Gold Member Benefits!

By clicking 'cancel my subscription' your account will be downgraded to a free 'MyOmni' level account on the date of your next expected payment.

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Are you sure you want to cancel your booking?

All tickets and seats in this booking will be released for general sale.

Refunds (where applicable) will be made to the card on the original payment within 10 days.

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Staying Safe At Omniplex


We ask that all customers sit in their assigned seat and do not attend the cinema if you feel unwell.


You can read more about our safety measures here.

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